Payment Policy

Accepted Payment Methods
We currently accept PayPal for all online purchases made through our store. At checkout, you will be directed to complete your transaction securely via your PayPal account. Please ensure your PayPal account is active and valid at the time of purchase.

Currency for Transactions
All transactions conducted on our website are processed in Malaysian Ringgit (MYR). If your PayPal account or financial institution operates in a different currency, conversion rates and applicable fees may be applied by your provider, which are beyond our control.

Secure Payment
To ensure your online safety, all transactions made through our store are protected with SSL (Secure Socket Layer) encryption. This technology ensures that your payment information remains private, confidential, and protected from unauthorized access during the checkout process.

Shipping Policy Overview
Orders are typically processed within 1 to 3 business days and delivered within 5 to 10 business days via standard shipping throughout Malaysia. Shipping is free of charge, and we do not dispatch orders on weekends or public holidays. For full details, please refer to our Shipping Policy.

Return & Refund Policy Overview
We accept returns and exchanges within 30 days of purchase, provided the items are unused and in new condition. Return shipping is free, and no restocking fee is applied. Refunds will be issued within 10 days to the original payment method. To learn more, please review our Return & Refund Policy.

Privacy Policy Overview
Your privacy is important to us. All personal information submitted during the checkout process is collected, stored, and used in accordance with our Privacy Policy. We do not share or sell your data to third parties, and your details are safeguarded using industry-standard security measures.

Google Merchant Center Compliance
Kaanmi is fully committed to adhering to Google Merchant Center policies. We ensure that all billing and checkout information presented on our website is accurate, up-to-date, and transparent. Our processes are designed to provide a trustworthy shopping experience in compliance with industry standards.

Need Help?
If you have any questions regarding billing, payments, or related concerns, please don’t hesitate to contact our support team — we’re here to assist you.

Store Name: Kaanmi

Email: info@kaanmi.com

Address: 30, Jalan Tokong, Taman Hoover, 31650 Ipoh, Perak, Malaysia

Operating Hours: Monday to Friday, 09:00AM to 18:00PM (GMT+8)

Contact Form: Contact Page

Response Hours: We strive to respond within 48 Business Hours